How does Iris Care Group deliver personalised care?
At Iris Care Group we have developed our own bespoke frameworks to support the delivery of evidence-based, person-centred care that caters to the needs of people with the most complex needs.
The challenge in services like ours is in ensuring that the service, the staff, and the service user are supported to focus on what is most important – quality of life – as well as ensuring that the service is able to safely respond to any periods of increased challenge and difficulty.
We know that standardising the processes used to support people enables the right care to be delivered. To do this we have designed two systems to support the development of individualised care plans: Building Better Lives (BBL) and RISE.
Both are specifically tailored either for individuals with learning disabilities or for those with mental health conditions. Each outlines a clear and simple process, using evidence-based materials, to help these individuals develop the skills they will need to succeed in the community and prevent them from returning to hospital.
Elaine Chaplin, our Head of Therapies, explains how we have embedded BBL and Rise in our care provision.