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Reception/Administrator – Pirton Grange

  • Location: Worcester
  • Salary: £11.60
  • Hours: 40
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Iris Care Group has an exciting new opportunity for (a) Reception/Administrator to join one of our well-established teams at Pirton Grange, Worcester.

Employing over 1,600 people, Iris Care Group is the largest independent health and social care provider across the Southwest of England and South Wales. We provide innovative, effective, and forward-thinking care for adults with specialist mental healthcare needs.

With over 90% of staff saying they enjoy their job; we are proud to have created environments where our staff feel rewarded and fulfilled. Work for us and you’ll go home knowing that you’ve made a difference.


What will you receive?

  • £11.60 per hour
  • Holiday allowance of 28 days per annum paid inclusive of bank holidays, with additional holidays for long service
  • Industry-leading training
  • Employee Assistance Program – free 24/7 confidential helpline (domestic, financial, legal, health support, etc.)
  • High street retail discount scheme
  • ‘Recognise Me’, our new staff benefits, wellbeing and recognition platform
  • Free on-site parking and uniform
  • Friendly and supportive work environment
  • No zero-hour contracts
  • Overtime opportunities
  • Death in service


Iris Care Group also offers a ‘refer a friend’ scheme: where you could earn as much as £1000* for every new staff member you successfully introduce.


About your role

We have an excited opportunity for a receptionist/ Administrator to join our team in Pirton Grange Hospital Located in Worcestershire.

Pirton Grange is a specialist nursing home, supporting people over the age of 18 with a range of Neurological conditions such as dementia, Korsakoff’s syndrome, Huntington’s Disease & Acquired Brain Injury. We also support people with physical health needs and those whose behaviour may challenge as well as those with forensic histories.


Role Responsibilities

The successful candidate will support the management team to ensure effective administrative systems and process are implemented and followed.

You will also be responsible for supporting the day-to-day administration and reception duties of the home:

  • Manage incoming visitors and calls,
  • Redirecting individuals to the relevant person/team
  • Following the appropriate policies and procedures
  • Responsibility for petty cash and client monies including updating records and sending required information to Central Support teams/designated person responsible
  • Stock ordering and record keeping
  • Support recruitment processes as and when required
  • Recording and distribution of post and any other administrative duties as required.

Hours: 40 to be worked flexibly to meet the needs of the service


Role Requirements

Ideally you will have previous administration/ reception experience and the ability to work using your own initiative in a methodical manner. You will be and excellent communicator with strong IT skills.

Full UK driving licence

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“There’s nothing better than watching someone's mental health and independence improve under your care.”

Support Worker

“As a newly qualified nurse I’ve been supported really, really well by my manager and progressed to senior staff nurse within a year of qualifying...”

Staff Nurse

“Ty Brynteg has done a great job maintaining PG as this is the first community placement he has been in for over 30 years. He has told me that the staff have managed some difficult situations with him and is grateful that you are supporting him and giving him a chance. He often compliments the team on the relationship they have built with him.”

Ty Brynteg, Commissioner

“I have been working here full-time for more than 8 years. The Senior Management care about the individuals in their service and ensure standards are audited regularly to ensure optimum care levels are provided...”

Senior Staff Nurse

Talk to the Iris Care Group team

If you have any questions about our services including how to make a referral or the career opportunities with Iris Care Group please complete our Get in Touch form.

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