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Senior Support Worker – Overndale House

  • Location: Bristol
  • Salary: 28,756
  • Hours: 39.4

We have an exciting opportunity for Senior Support Workers to join a well-established team at Overndale House, Bristol.

Are you looking for a rewarding career? At Iris Care Group, you’ll go home knowing that you’ve made a difference. Employing over 1,600 people, Iris Care Group is the largest independent health and social care provider across the Southwest of England and South Wales. We provide innovative, effective, and forward-thinking care for adults with specialist mental healthcare needs.

With over 90% of staff saying they enjoy their job; we are proud to have created environments where our staff feel rewarded and fulfilled.

What will you receive?

  • Annual salary of £27,096
  • Holiday allowance of 221 hours (29.5 days) per annum paid inclusive of bank holidays, with additional holidays for long service
  • Industry-leading training
  • Employee Assistance Program – free 24/7 confidential helpline (domestic, financial, legal, health support, etc.)
  • High street retail discount scheme
  • Free on-site parking and uniform
  • Friendly and supportive work environment
  • No zero-hour contract
  • Overtime opportunities
  • Part-time opportunities

Iris Care Group also offers a ‘refer a friend’ scheme: where you could earn as much as £1000* for everyone you successfully introduce.

About your role

Are you a caring, energetic, enthusiastic individual who enjoys working as part of a team? Are you looking for a job that makes a difference, a job you can feel proud of? Then a role as a Senior Support Worker could be just right for you.

As a Senior Support Worker, you will be supporting individuals with Autism, Learning Disabilities, Behaviours of concern, Physical Disabilities, Mental Health, Epilepsy and Complex Needs.

The people we support within our services are more likely to display challenging behaviour towards you, so the ability to remain calm and level-headed in all situations would be advantageous.

You will be required to care for adults with Mental Health and Learning Disabilities providing a fulfilling environment where clients can develop to their full potential.

You will also undertake delegated supervisory management responsibilities and provide leadership to less experienced staff to ensure the development of best care practice and optimal outcomes for clients. Previous experience of working in the care sector or a secure environment is desirable.

Role Responsibilities

  • Provide support in a way that is respectful, promotes dignity and independence.
  • Provide support in any location appropriate to meet the needs of the people we support.
  • Communicating with the people you support using appropriate communication methods.
  • Assisting with individuals’ care, including personal care.
  • Participating in the development and implementation of support plans.
  • Assisting the people we support with household activities.
  • Ordering, receiving, storing, and administering medication to the people you support.
  • Participating, planning, and running of the day-to-day events of the service.
  • Recording and completing any appropriate documentation.

Role Requirements

  • Excellent communication skills, as well as excellent listening skills, as you will be supporting people who use various methods of communication.
  • Knowledge/experience/desire to support individuals with Mental Health, Learning Disabilities or Challenging Behaviour is essential.
  • Good basic comprehension of English language including basic literacy and numerical skills i.e., GCSE level or equivalent.
  • Ongoing commitment to own personal development and training.

As senior support worker You will also undertake delegated supervisory management responsibilities and provide leadership to less experienced staff to ensure the development of best care practice and optimal outcomes for clients.

Ideally you will have an NVQ level 3 or substantial experience of working in a similar environment.

Registration for Social Care Wales desirable.

[VISA Sponsorship Not Available]

All staff who work in a service that is registered with Care Inspectorate for Wales (CIW) will be required to register with Social Care Wales from 1st October 2022. You must also be prepared to work towards/undertake the necessary qualifications to meet the requirements to register.

Job Type: Full-time

Pay: £28,756.00 per year


  • Company pension
  • Employee discount
  • Referral programme


  • 12 hour shift

Application question(s):

  • Do you currently hold a level 2+ NVQ in Health and Social Care?
  • If you’re currently on a visa in the UK, which visa are you on?

Work Location: In person

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Talk to the Iris Care Group team

If you have any questions about our services including how to make a referral or the career opportunities with Iris Care Group please complete our Get in Touch form.

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