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Support Worker – Beech House

  • Location: Penarth
  • Salary: £24,084
  • Hours: 38.5
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We have an exciting opportunity for Support Workers to join a well-established team at Beech House, Sully.

Are you looking for a rewarding career? At Iris Care Group, you’ll go home knowing that you’ve made a difference. Employing over 1,600 people, Iris Care Group is the largest independent health and social care provider across the Southwest of England and South Wales. We provide innovative, effective, and forward-thinking care for adults with specialist mental healthcare needs.

With over 90% of staff saying they enjoy their job; we are proud to have created environments where our staff feel rewarded and fulfilled.

What will you receive?

  • Annual salary £24,084
  • Holiday allowance of 216 hours (28.8 days) per annum paid inclusive of bank holidays, with additional holidays for long service
  • Industry-leading training
  • Employee Assistance Program – free 24/7 confidential helpline (domestic, financial, legal, health support, etc.)
  • High street retail discount scheme
  • Free on-site parking and uniform
  • Friendly and supportive work environment
  • No zero-hour contract
  • Overtime opportunities
  • Part-time opportunities

Iris Care Group also offers a ‘refer a friend’ scheme: where you could earn as much as £1000* for everyone you successfully introduce.

About your role

Are you a caring, energetic, enthusiastic individual who enjoys working as part of a team? Are you looking for a job that makes a difference, a job you can feel proud of? Then a role as a Support Worker could be just right for you.

As a Support Worker, you will be supporting individuals with Autism, Learning Disabilities, Behaviours of concern, Physical Disabilities, Mental Health, Epilepsy and Complex Needs.

The people we support within our services are more likely to display challenging behaviour towards you, so the ability to remain calm and level-headed in all situations would be advantageous.

Role Responsibilities

  • Encourage the people we support to participate in their chosen activity or follow their interests, this will involve assisting them in the community.
  • Co-ordinate scheduled activities for the people we support, using personalised rotas and liaising with others, ensuring facilitated activities and appointments are attended.
  • Support, prompt and assist people with their personal care, promoting independence during this, wherever possible.
  • Encourage the people we support to utilise or develop any proactive strategies to maintain their emotional wellbeing and mental health.
  • Ensure all records are accurate and up to date, including incident forms, daily notes and finance records.

Role Requirements

  • Excellent communication skills, as well as excellent listening skills, as you will be supporting people who use various methods of communication.
  • Knowledge/experience/desire to support individuals with Mental Health, Learning Disabilities or Challenging Behaviour is essential.
  • Good basic comprehension of English language including basic literacy and numerical skills i.e., GCSE level or equivalent.
  • Ongoing commitment to own personal development and training.

All staff who work in a service that is registered with Care Inspectorate for Wales (CIW) will be required to register with Social Care Wales from 1st October 2022. You must also be prepared to work towards/undertake the necessary qualifications to meet the requirements to register.

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“There’s nothing better than watching someone's mental health and independence improve under your care.”

Support Worker

“As a newly qualified nurse I’ve been supported really, really well by my manager and progressed to senior staff nurse within a year of qualifying...”

Staff Nurse

"We are so grateful to you all and appreciate that my brother is not an easy client, butt the real friendship from all your staff has made my brother a totally changed person. When I have been able to visit I get a real sense of enjoyment from it, not the feeling of dread i used to get. Thank you so much, without you all we would have lost our brother a long time ago."

Ty Brynteg, family member

“I have been working here full-time for more than 8 years. The Senior Management care about the individuals in their service and ensure standards are audited regularly to ensure optimum care levels are provided...”

Senior Staff Nurse

Talk to the Iris Care Group team

If you have any questions about our services including how to make a referral or the career opportunities with Iris Care Group please complete our Get in Touch form.

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