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Support Worker – Overndale House

  • Location: Bristol
  • Salary: £12.50
  • Hours: 22 - 38.5 hours a week

Iris Care Group is looking for more Support workers for its community home in Downend in Bristol. You do not need experience, just enthusiasm and compassion to support our vulnerable adults. This role will be in a residential setting so you will not be required to make house calls.

We can consider candidates that are looking for specific hours.

Days/ Nights/ Weekends only shifts


  • Holiday allowance of 216 hours (28.8 days) per annum paid inclusive of bank holidays, with additional holidays for long service
  • Life Insurance paid for death in service, three times salary equivalent
  • Auto-enrolment into the pension scheme
  • Full Training provided
  • Free uniform where required
  • Career Development Opportunities – 50% staff currently enrolled on professional & Management courses
  • Fully funded access to nationally recognised qualifications (eg. QCF 2,3,5) on completion of your probationary period
  • Supportive and collaborative team environment
  • Part-Time work available (2 shifts per week)
  • £500 recommend a friend incentive


  • You’re compassionate and committed with a desire to make a difference to those that you care for, in a positive and patient manner
  • Have a genuine interest in working with our client group
  • Ability to adapt your approach to the individual’s needs and a willingness to learn
  • Good communication skills.
  • Be able to work flexibly, 11.25 hour shifts that will include evenings, weekends, bank holidays and waking nights
  • Experience in Health and Social Care would be an advantage but not essential

The Role

  • Ensure the highest quality of care is provided to our clients through their person-centred care plans to achieve and exceed potential
  • Promote the right values and attitudes towards people with Learning Disabilities, Autism, Mental Health needs and behaviours described as challenging
  • Facilitating social, educational or work activities such as visiting family and friends, walks, shopping and other recreational activities of their choice.
  • Liaise with families, friends, advocates, external agencies and the management team to provide a consistent approach that meets the individual needs of each service user.
  • Complete records and documentation of progress, incidents and activities.
  • Promote and uphold the privacy, rights, dignity, health and wellbeing of the individuals.
  • General housekeeping duties that can include shopping, domestic duties as well as elements of personal care to help Service Users.


Iris Care Group is a specialist provider of care for adults over the age of 18 with complex mental health problems, autism, learning disabilities, and neurological conditions including dementia and acquired brain injuries.

We provide transition-focused healthcare and bespoke step-down services, including specialist assessment, treatment, rehabilitation and education, throughout Wales and the South West of England.

Part-time hours: 22 – 38.5 per week

All staff who work in a service that is registered with Care Inspectorate for Wales (CIW) will be required to register with Social Care Wales from 1st October 2022.  You must also be prepared to work towards/undertake the necessary qualifications to meet the requirements to register.

Back to all internal vacancies

“There’s nothing better than watching someone's mental health and independence improve under your care.”

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"I am so grateful to Pinetree for having me back from a medium secure hospital and giving me the opportunity to progress the plan is for me to move in to the community and I couldn’t have done this without the support and help of PTC."

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“I have been working here full-time for more than 8 years. The Senior Management care about the individuals in their service and ensure standards are audited regularly to ensure optimum care levels are provided...”

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If you have any questions about our services including how to make a referral or the career opportunities with Iris Care Group please complete our Get in Touch form.

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