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Effective delivery through outcome-focused, evidence-based models of care

We believe choosing the right models of care and the most appropriate approaches to treatment is key to ensuring consistency and excellence of delivery in any clinical setting. All the care we provide is evidence-based, person-centred and consistent with best practice guidance.

All our teams are tasked with ensuring that the care and interventions we deliver are consistent with NICE guidelines and quality standards. We build NICE audits into our internal quality processes to ensure continual process evaluation and improvement.

Every evidence-based treatment we provide has relevant outcome measures which are used to report on in review meetings and in feedback to the people we support.

Multidisciplinary working is a fundamental part of what we do and ensures everyone has a voice in the development and implementation of all our personalised care plans.

As a signatory to the Restraint Reduction Network we have been focused for some time on reducing our use of physical interventions. Our innovative approach to incident data capture and analysis allows us to actively learn from incidents and helps us make great improvements in reducing both the severity and volume of incidents.


Models of Care

Across Iris Care Group we operate a general model of care and behaviour change underpinned by service specific models of care at each of our services.

We meet national requirements for the use of Positive Behavioural Support (PBS) plans in our all hospitals. We have also developed our own unique form of person-centred planning, Building Better Lives, specifically aimed at individuals with a Learning Disability, to ensure a clear focus on improving quality of life.


We believe all those trusted to our care are capable of progress and development and that positive change can be achieved for all

Throughout all our hospital services we structure our care around Care Pathways specific to an individual service user’s assessed needs. These pathways allow us to outline anticipated care, set appropriate timeframes, and help the people we support move progressively through a clinical experience to positive outcomes.

Our Care Pathways also support the development of care partnerships and empower those we support and their carers. We also use them as an essential tool to incorporate local and national guidelines into everyday practice, manage clinical risk and meet the requirements of clinical governance.

The care pathways we utilise are outlined in Our Hospital sections of the website.


The use of and review of  support plans is fundamental to the way we deliver our services in all our services.

Click here to find out how we embed Positive Behavioural Support (PBS) in all that we do.

At Iris Care Group we have developed our own specialist recovery models tailored to support specific Learning Disability or Mental Health needs.

Click here to find our more about our bespoke  recovery models, Rise and Building Better Lives.

Talk to the Iris Care Group team

If you have any questions about our services including how to make a referral or the career opportunities with Iris Care Group please complete our Get in Touch form.

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