Residential Homes

Today was the first time (in 5 years) that I have been involved in a CTR with no recommendations. Literally not one thing that the panel or myself think you are not doing, or could be doing even a tiny bit better. This is a huge testament to the work that you are doing. I knew what to expect, having dialled in to meetings and recently visited – but the panel were all just hugely impressed.

“The staff team at Ty Brynteg are enabling for the individual I work with, providing empathy, support and understanding as well as guidance and support. It is due to the staff team that the individual I work with has maintained his community placement for so long.”

Today was the first time (in 5 years) that I have been involved in a CTR with no recommendations. Literally not one thing that the panel or myself think you are not doing, or could be doing even a tiny bit better. This is a huge testament to the work that you are doing. I knew what to expect, having dialled in to meetings and recently visited – but the panel were all just hugely impressed.

I love living here and they have really helped me to progress on and I am planning to move soon :)

“Ty Brynteg has done a great job maintaining PG as this is the first community placement he has been in for over 30 years. He has told me that the staff have managed some difficult situations with him and is grateful that you are supporting him and giving him a chance. He often compliments the team on the relationship they have built with him.”

I recently lost a close family member and staff have been really caring

“Thank you to the Palace Road and Westminster Court teams for supporting my sister during her difficult years as well as through the years where she progressed on her recovery pathway. All the family are really appreciative of what OCS has done for her and we are so happy to see her where she is now in her life.”

“This is the best care my son has had and the staff are very good with him”. Parent of Riverdale service user.

I had a lovely visit yesterday with my son, he was very happy and relaxed. I was so happy to see the bond that he has with the staff. We are so happy he has settled in well at Wentwood.

“I would like to say thank you and praise all the team at Palace Road that have been involved in my care and I appreciate all that has been for me and have helped me to become the women I am today.”