Tailor-made support designed around every individual
By working in partnership with families, the people we support and care for, and other professionals, we build a comprehensive picture of people’s history, needs, abilities, likes, and dislikes. This enables us to build care plans that focus on the specific needs of the people we support.
We also work hard to understand and cater to any sensory, mobility, or environmental needs from the very outset, ensuring that people have all that they need to settle into their new homes quickly.
This collaborative and inclusive process helps us to build a care plan that delivers the right support, in the right way.
We support and encourage people to set and achieve goals
We nurture and promote independent living by supporting people to try new things or maintain existing skills. We do all we can to build self-esteem and confidence.
This respectful, proactive, and supportive approach underpins all of the support we provide. Crucially, our care plans reflect this focus on progression, evolving as people’s needs and abilities change.
We aim to provide outstanding, positive, and inclusive support that celebrates the ambition and achievements of everyone that we support.
All of our services are supported by an exceptional team of caring, qualified care professionals, whose collective aim is to support people to lead happy, independent lives.
We work closely with our housing partners to provide accommodation that is suited to each person’s needs. This provides people with a place that they can call home with support designed and delivered around their skills, needs and goals.
Each person is given the information and support required to understand and hold their own tenancy agreement and manage bills. Support is then provided depending on people’s needs, from a few hours a week to 24 hours a day.